Resources

Yes. CancerIQ was built with the latest, most modern technology over the last four years. As a result, CancerIQ can communicate with any EMR system on the market.

Yes, it’s fully web-based. The benefit to you is less IT resources. Additionally, Cancer IQ can always stay up to date. We use the NCCN guidelines to identify patients who are at risk and generate a library of clinical management recommendations. Given how often they change, we recommend our customers stay cloud-based so we can update the algorithms behind the scenes automatically.

We started this company by testing our software on various patient populations, including thousands of elderly patients. Our data indicates that 85% of patients can complete the questionnaire without staff assistance because we’ve been thoughtful about three features:

• One question per page so the questionnaire is conversational in nature
• Nice, large buttons with limited free text entry
• If we identify any question that’s taking longer than the norm, we will revisit how that question is asked until patients from all population can complete it

The key to successfully engaging high risk patients throughout the care continuum is recognizing that each of your clinical areas and functions, each of your providers, and each care setting is different. Our system is built to flexibly address the needs of each. Over a third of our company is dedicated to supporting our clients and ensuring they’re successful. Your assigned Customer Success team will work closely with you to understand current workflow, determine best practices and create an implementation plan complementary to your current systems/processes.

Nope! We know that many providers are just starting to offer genetic cancer risk assessment for the first time. Our Customer Success team will help you navigate the process of implementing a formal program.

At CancerIQ, we consider all customer feedback to be extremely valuable and make sure that your opinion is heard. Your feedback could include a request for a new feature, a modification to an existing feature or a change to your workflow. While we cannot always attend to every request immediately, we find it important to keep you updated and give you a realistic timeline for its completion. Please do not hesitate to reach out and make a request.

Yes, we have a balanced mixture of clients in academic and non-academic settings.  Our customers typically use our software for clinical purposes, not for academic purposes.  We typically facilitate customer-to-customer conversations later in the vetting process when you’re at the point of making a decision.