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Privacy Policy

Last updated May 25, 2018

CancerIQ, Inc is a cloud-based software that makes it easier for providers to offer genetic cancer risk assessment to patients. CancerIQ respects the privacy of individuals and is committed to protecting the information of visitors to the website (“Visitors”). This privacy policy describes CancerIQ’s practices for collecting, using, maintaining, protecting, and disclosing information in relation to Visitors of the website, canceriq.com (“Website”), CancerIQ’s marketing activities.

Please read the following carefully to understand our policies and practices regarding your information collected through the Website, through your use of the Product, through our marketing activities and how we will treat it. If you do not agree with the below policies and practices, your choice is not to use our Website.

Personal information we collect and how we use it:

Information you provide to us:

  • You provide to us your personal information when you voluntarily fill in forms on our Website such as when you request a demo or to contact sales. This personal information may include: first and last name, company name, job title, work email address, phone number and the content of your request.
  • You may also share personal information with us through our Website when you sign up to register for an event, to receive our newsletter, subscribe to our blog, register for an online webinar, download a whitepaper or complete a survey.
  • You may also provide CancerIQ with your personal information at a marketing event.

Information we collect automatically:

As you navigate through and interact with our Website, we may use cookies, which are small files placed on the hard drive of your computer or mobile device, and web beacons, which are small electronic files located on pages of the Website, to collect certain information about your equipment, browsing actions, and patterns. 

The data automatically collected from cookies and web beacons may include information from your Web browser (such as browser type and browser language) and details of your visits to our Website, including traffic data, location data and logs, page views, length of visit and website navigation paths as well as information about your computer and internet connection, including your IP address and how you interact with our Product. We collect this data in order to help us improve our Website and the user experience with our Website.

Information from third party sources:

CancerIQ may obtain personal information about you from third parties, including, but not limited to, marketing event organizers, partners and resellers. This information may include your first and last name, company name, job title, work email address, phone number and address. CancerIQ requires that any third party providing it with information has obtained the information lawfully. 

The way CancerIQ uses your personal information:

We use information that we collect about you or that you provide to us, including personal information, in order to respond to a request from you, to carry out our legal obligations, to fulfill a contract with you, to protect your vital interests, to provide you with notices and for other purposes with your consent as described below.

  • We use the personal information you provide to us when you fill in forms on our Website to respond to your request and to contact you about that request. Our legal basis for processing this personal information is our legitimate interest in communicating with you and fulfilling your requests.
  • For data and information that we collect through tracking technologies about your interaction with our Website, we use this information for analyzing the use of the Website in order to improve the quality and design of our Website and the user experience with our Website. Our legal basis for processing this type of data is our legitimate interests, namely to provide you with a better user experience.
  • We may use the personal information you provide to us at marketing events, when you register for an online webinar or download a whitepaper for the purpose of offering, marketing and selling products and services to you. Our legal basis for processing this personal information is consent, which you can withdraw at any time.

The way CancerIQ uses your data:

We use information that we collect about you or that you provide to us, including personal information, in order to respond to a request from you, to carry out our legal obligations, to fulfill a contract with you, to protect your vital interests, to provide you with notices and for other purposes with your consent as described below.

  • We use the personal information you provide to us when you fill in forms on our Website to respond to your request and to contact you about that request. Our legal basis for processing this personal information is our legitimate interest in communicating with you and fulfilling your requests. 
  • We also use the personal information you provide to us for the purpose of operating our Website, and ensuring the security and integrity of our Website. Our legal basis for processing this personal information is our legitimate interests, namely the proper administration of and security of our Website.
  • For data and information that we collect through tracking technologies about your interaction with our Website, we use this information for analyzing the use of the Website in order to improve the quality and design of our Website and the user experience with our Website. Our legal basis for processing this type of data is our legitimate interests, namely to provide you with a better user experience.
  • We may use the personal information you provide to us at marketing events, when you register for an online webinar or download a whitepaper for the purpose of offering, marketing and selling products and services to you. Our legal basis for processing this personal information is consent, which you can withdraw at any time.
  • We may also use any of your personal information identified in this privacy policy for the purposes of: (i) enforcing our agreements and policies, (ii) protecting or defending CancerIQ’s legal rights; (iv) protecting your vital interests or the vital interests of another natural person; or (v) complying with a legal obligation.

When CancerIQ discloses your data:

We may disclose personal information that we collect or you provide to us as described below. CancerIQ does not share or sell your personal information with any third parties for direct marketing purposes.

We may disclose personal information that we collect or you provide to us to our subsidiaries and affiliates.

  • We may share your data and personal information collected from you as described in this privacy policy with third-party service providers who need to access the data and personal information in order to perform services on behalf of CancerIQ, such as processing or storing such information or providing analytics services on our behalf. The third-party service providers are limited to using the data and personal information solely to provide the services to us and are bound by contractual obligations to keep personal information confidential and to use it only for the purposes for which we disclose it to them.
  • We may share your personal data and information if we believe disclosure is necessary to comply with applicable laws, regulations, respond to a court order, subpoena or a government request (such as a search warrant). If a government requests or other legal process requires CancerIQ to disclose your personal data, then CancerIQ will use reasonable efforts to provide you with prior notification of the disclosure unless CancerIQ is prohibited by law from doing so.
  • We also reserves the right to disclose your personal data that CancerIQ believes, in good faith, is appropriate or necessary to: (i) enforce our agreements and policies, including for billing and collection purposes, (ii) protect the security or integrity of the Website or CancerIQ’s products and services; or (iii) protect or defend CancerIQ’s legal rights.
  • In the event that CancerIQ is acquired by or merged with a third party entity, we reserve the right, in any of these circumstances, to transfer or assign your personal data we have collected from you as part of such merger, acquisition, sale, or other change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors rights generally, we may not be able to control how your personal information is treated, transferred, or used.
  • CancerIQ may disclose non-personally identifiable information about Visitors to the Website that does not identify any individual in the aggregate in published studies without restriction. CancerIQ will not compromise the confidentiality of your personal data in publishing these studies or publish any identifying information.
  • CancerIQ may disclose personal information that we collect or you provide to us for any purpose disclosed by us when you provide the information or with your consent.

International Transfer:

The data servers CancerIQ uses to provide the Website are located in the United States. By interacting with the Website,  you understand that your personal data will be transferred to the United States and you consent to such transfer.

To the extent CancerIQ collects or processes personal data transferred from the European Union or Switzerland to the United States, CancerIQ complies with the EU-U.S. and the Swiss-U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal data transferred from the European Union and Switzerland to the United States, respectively. CancerIQ has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program and to view the certification for CancerIQ, please visit: https://www.privacyshield.gov/.

For the actions of third party agents CancerIQ engages to process data on our behalf, CancerIQ remains responsible and liable under the Privacy Shield Principles if a third party agent processes the personal data in a manner inconsistent with the Privacy Shield Principles, unless CancerIQ proves that it is not responsible for the event giving rise to the damage.

How we use and disclose information we get from you:

We strive to provide you with choices regarding the personal information you provide to us and we understand that you have the right to access, correct, delete, object to and restrict our use of your personal information. We also understand that you have the right to obtain a copy of your personal information from us and to withdraw your consent of the processing of your personal information by us. Please note we may ask you to verify your identity before responding to such requests. We have created mechanisms to provide you with the following control over your personal information:

  • You may choose not to provide personal information through our Website in which case CancerIQ may not be able to provide certain services to you or respond to your requests.
  • You may send us an email at info@cancer-iq.com to request access to, correct or delete any personal information that you have provided to us.
  • If you do not wish to have your email address or other contact information used by us to promote our own products or services, you can opt-out by checking the relevant box located on the form on which we collect your personal data or at any time by updating your subscription preferences, or by sending us an email stating your request to info@cancer-iq.com. If we have sent you a promotional email, you may unsubscribe to receive future emails via the unsubscribe link in that email or adjust your user preferences in your account profile as noted above. The opt out specified above does not apply to information provided to us as a result of a purchase, product service experience or other transactions.
  • You may also request a copy of your personal information that you have provided to us directly by sending an email to info@cancer-iq.com. We will provide you a copy of your personal information in a commonly used electronic form.

Personal information we collect and how we use it:

Our Retention Practices:

Personal data that CancerIQ processes as a data controller for the purposes identified in this privacy policy are not kept by CancerIQ for longer than is necessary for the specific purpose identified in this privacy policy unless CancerIQ is required to retain your personal data for a longer period of time to comply with our legal obligations (for example, if we are required to retain your personal information to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Personal data that CancerIQ processes on behalf of its Customers as a data processor is retained for the period of time specified in the agreement between CancerIQ and its Customers, unless CancerIQ is required to retain the personal data for a longer period of time to comply with our legal obligations (for example, if we are required to retain your personal information to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Children's Privacy:

CancerIQ does not knowingly collect personal information directly from Visitors of the Website that are under the age of 13. If you are under 13, do not use or provide any information on the Website. If we learn that a child under 13 has directly provided us with their personal information through the Website, then we will delete that information. If you believe a child under 13 has registered for an account on the Website, please contact us at info@cancer-iq.com

Automated Decision Making:

CancerIQ does not use any personal information provided by you for the purpose of automated decision-making.

Other Websites/Links:

Our Website may contain links to other third party websites or applications (such as Facebook, LinkedIn or Twitter). This privacy policy does not apply to any third party websites, including through any application that may link to or be accessible from or on the Website, and CancerIQ is not responsible for the privacy policies and the content of the third party websites or applications.

Updates/Changes to the Privacy Policy:

Please note that we reserve the right, at any time, to add to, change, update, or modify this privacy policy. If, in our reasonable discretion, the changes are material, we will post a notice on our website or send you an email. The modified privacy policy will be posted on this website along with the effective date. You are responsible for ensuring that we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact us:

If you have any comments, concerns or questions about this privacy policy or our privacy practices in general, please send an email to       info@cancer-iq.com or send mail to:

541 N. Fairbanks Ct. Suite 2200, Chicago, IL 60611

Cookies:

CancerIQ uses cookies, web beacons and other tracking technologies to collect certain information about your equipment, browsing actions, and patterns. Below we describe what are cookies and web beacons, why we use cookies and web beacons, the types of cookies and web beacons that we use as well as what you can do in order to manage and delete cookies and web beacons.

What are cookies and web beacons?

  • Cookies are small text files that websites often store on computer hard drives or mobile devices of visitors to their websites. A cookie contains a unique number, which is used to recognize your computer or mobile device when you return to our Website. Cookies can remain on your computer or mobile device for different periods of time. The cookies can be either “persistent” cookies or “session” cookies. Persistent cookies are stored by a web browser and remain valid until a set expiration date. Session cookies only exist while your internet browser is open and are automatically deleted once you close your browser.
  • Web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) are small electronic files contained on pages of websites that permit companies to count users who have visited certain webpages on a website and are used for other related website statistics (e.g., recording the popularity of certain website content and verifying system and server integrity).

What does CancerIQ use cookies and web beacons for?

CancerIQ uses a variety of cookies, web beacons and other tracking technologies for different purposes. Specifically, CancerIQ uses cookies and web beacons to enhance the experience of our visitors to our Website and to better understand how the Website. Cookies may tell us, for example, whether you have visited the Website before or whether you are a new visitor.

What types of cookies and web beacons are used by CancerIQ?

CancerIQ uses both first-party and third-party cookies and web beacons. First-party cookies and web beacons are cookies and web beacons that are served directly by CancerIQ to your computer or mobile device. Third-party cookies and web beacons are served by a third-party service provider on behalf of CancerIQ. Third-party cookies are most commonly used for advertising and analytics purposes.

There are two categories of cookies and web beacons used by CancerIQ. Specifically, CancerIQ uses essential, performance, functionality and advertising cookies and web beacons.

  • Essential cookies, web beacons and other tracking technologies are necessary for the operation of the Website. These tracking technologies enable you to move around on the Website and use the Website’s features. You may not opt-out of these types of cookies because they are required to operate the Website.
  • Performance cookies, web beacons and other tracking technologies collect information about how you have used the Website. We use performance cookies, web beacons and other tracking technologies to improve the user experience with our Website.

What are your choices about cookies?

It is your choice as to whether or not to accept cookies. Most browsers allow you to configure the browser settings so that cookies from websites cannot be placed on your computer or mobile device. If you choose not to accept cookies, then you may be able to continue browsing our Website but we may not be able to provide you with certain features. If you want to opt out of advertising or performance cookies, then you may do so by reviewing the privacy policies of the third party service providers who serve the advertising and performance cookies identified above. In addition, you may learn more about opting out of advertising cookies by visiting the Network Advertising Initiative page. If you would like further information about cookies and how to manage and delete them, please visit www.allaboutcookies.org or www.youronlinechoices.eu.

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